terriko: I am a serious academic (Twlight Sparkle looking confused) (Serious Academic)
[personal profile] terriko
You may recall that my Kindle Fire decided to stop charging right before I went off on my vacation at the beginning of December, and I had a somewhat terrible experience with Amazon's online customer service but they did in the end replace it under warranty.

I've had the replacement for two weeks, and it was acting a bit weird, rebooting while I was doing things like reading pdfs. So last night, I looked up whether this was a common problem and the suggestion seemed to be to hard reboot it, so I did.

The kindle has been stuck at the kindle fire reboot screen for about 12 hours now.

Since the online chat support was awful last time, I called Amazon this time and the phone support lady was very nice, efficient and was very apologetic about not being able to get me a new device until Jan 4th. But the replacement is in the works, I just won't get it 'till after I get back from Ottawa.

Meanwhile, dead kindle #2 won't boot up and also won't shut down, so I may be sticking a running device in the mail, which feels kind of weird. Not much for it, though, since the thing is utterly unresponsive. Maybe it'll run out of battery before I get out to mail it this afternoon.
From:
Anonymous
OpenID
Identity URL: 
User
Account name:
Password:
If you don't have an account you can create one now.
Subject:
HTML doesn't work in the subject.

Message:

If you are unable to use this captcha for any reason, please contact us by email at support@dreamwidth.org


 
Notice: This account is set to log the IP addresses of everyone who comments.
Links will be displayed as unclickable URLs to help prevent spam.

Profile

terriko: (Default)
terriko

March 2014

S M T W T F S
       1
234567 8
910 1112131415
16171819202122
232425262728 29
3031     

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Apr. 17th, 2014 06:25 pm
Powered by Dreamwidth Studios