terriko: I am a serious academic (Twlight Sparkle looking confused) (Serious Academic)
[personal profile] terriko
You may recall that my Kindle Fire decided to stop charging right before I went off on my vacation at the beginning of December, and I had a somewhat terrible experience with Amazon's online customer service but they did in the end replace it under warranty.

I've had the replacement for two weeks, and it was acting a bit weird, rebooting while I was doing things like reading pdfs. So last night, I looked up whether this was a common problem and the suggestion seemed to be to hard reboot it, so I did.

The kindle has been stuck at the kindle fire reboot screen for about 12 hours now.

Since the online chat support was awful last time, I called Amazon this time and the phone support lady was very nice, efficient and was very apologetic about not being able to get me a new device until Jan 4th. But the replacement is in the works, I just won't get it 'till after I get back from Ottawa.

Meanwhile, dead kindle #2 won't boot up and also won't shut down, so I may be sticking a running device in the mail, which feels kind of weird. Not much for it, though, since the thing is utterly unresponsive. Maybe it'll run out of battery before I get out to mail it this afternoon.
Anonymous (will be screened)
OpenID (will be screened if not on Access List)
Identity URL: 
User (will be screened if not on Access List)
Account name:
If you don't have an account you can create one now.
HTML doesn't work in the subject.


If you are unable to use this captcha for any reason, please contact us by email at support@dreamwidth.org

Notice: This account is set to log the IP addresses of everyone who comments.
Links will be displayed as unclickable URLs to help prevent spam.


terriko: (Default)

November 2015

8 9 10 11 12 1314
15 161718 192021

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Nov. 26th, 2015 05:45 pm
Powered by Dreamwidth Studios