tag:dreamwidth.org,2009-05-04:266577terrikoterrikoterriko2012-12-14T20:03:05Ztag:dreamwidth.org,2009-05-04:266577:111896Kindle Fire, take 32012-12-14T20:03:05Z2012-12-14T20:03:05Zpublic2You may recall that my Kindle Fire decided to stop charging right before I went off on my vacation at the beginning of December, and I had a somewhat terrible experience with Amazon's online customer service but they did in the end replace it under warranty.<br /><br />I've had the replacement for two weeks, and it was acting a bit weird, rebooting while I was doing things like reading pdfs. So last night, I looked up whether this was a common problem and the suggestion seemed to be to hard reboot it, so I did.<br /><br />The kindle has been stuck at the kindle fire reboot screen for about 12 hours now. <br /><br />Since the online chat support was awful last time, I called Amazon this time and the phone support lady was very nice, efficient and was very apologetic about not being able to get me a new device until Jan 4th. But the replacement is in the works, I just won't get it 'till after I get back from Ottawa.<br /><br />Meanwhile, dead kindle #2 won't boot up and also won't shut down, so I may be sticking a running device in the mail, which feels kind of weird. Not much for it, though, since the thing is utterly unresponsive. Maybe it'll run out of battery before I get out to mail it this afternoon.<br /><br /><img src="https://www.dreamwidth.org/tools/commentcount?user=terriko&ditemid=111896" width="30" height="12" alt="comment count unavailable" style="vertical-align: middle;"/> comments